Associated Skin Care Professionals' bimonthly, thirty-two page publication provides information on techniques, ingredients, trends, and more. ASCP Membership includes a subscription to Skin Deep.
Website: http://www.ascpskincare.com
Location: Genesee, CO
Members: 189
Latest Activity: on Tuesday
Hi all! Just thought I'd introduce myself. I'm the new editor of ASCP Skin Deep and took over from Nora Brunner recently at our office here in Colorado. If anybody has feedback or suggestions of any…Continue
Started by Carrie Patrick. Last reply by Julie Forkenbrock Feb 11.
I'm looking for a few more ASCP members to feature on the next issue's Your Turn page! Just reply here with your answer to this question: What is your signature treatment, and is there anything…Continue
Started by Carrie Patrick. Last reply by Regina Paige McKinney Feb 10.
Hello everyone! We are working on the Jan/Feb issue and would like your opinions on these two front cover images. Which one do you like better, and why? There's no right answer - we are just…Continue
Started by Carrie Patrick. Last reply by Andrea Stein Dec 13, 2011.
Here's the latest question for the Your Turn section in ASCP Skin Deep magazine. Your answer may appear in an upcoming issue. Have you ever tried coupon services that promote big, one-day discounts?…Continue
Started by Nora Brunner. Last reply by Samantha Bastone Sep 8, 2011.
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@ Kristin:
I think the best advice I could give you was gained by personal experience..NEVER give your services away! Do not drastically reduce them either. I know how badly you want clients, but believe me, there are better ways to get and KEEP clientele. Add-ons are a great way to bring in clients...what is more valuable than time? Spend an extra 10-15 minutes doing arm or hand massage...things like that...I have a client who has been with me for 5 years now and she gets 90 minutes everytime she comes in (started at a 60 min service) and now I give her a glycolic hand treatment during her facial as well...stellar customer service is the key...when you appreciate your clients (and they truly know it) they will remain loyal, tell their friends and family and you get to live your passion. If you want feedback from clients, give them a little questionnare at the end of their service...tell them if they fill it out and bring it back at their next appt they get 10% discount (or something extra) and get them to re-book right there. People do not want gimmicks (at least customers who want to be loyal) they want to be treated as if they are the only clients you have :) Best of luck to you!
I am a new Esthetician working in a salon and day spa. I am promoting with buy a facial/get a facial introductory offer. Also a punch card stating buy 6 facials get the 7th at 1/2 price and the same for body treatments. I also want to do a Book a Friend promo. I am looking for more ideas from other expert Estheticians that they have found to work for them to keep loyal customers?
Here's an article that I wrote for Skin Deep that came out last May.
© 2012 Created by Jesse Cormier.
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